See what our patients have to say about...
Great experience with the staff on my first visit. Immediately the atmosphere is very artistic and friendly. They have a very knowledgeable staff that can find the right product to assist with challenges and disability. I was impressed on my next visit they called me by first name as they remembered me. Great bud tenders great experience! Thanks! - Google Reviews
Happy, helpful and knowledgeable staff! Excited about my next visit! - Google Reviews
This place is AWESOME. And such a great deal! I absolutely love their disposable distillate pens!! The girl with the tattoos was extremely knowledgeable and friendly. Would recommend everyone stop and check them out!!
Great staff, wonderful product. Took time to explain everything to me and really made me feel comfortable asking questions about things I didn’t know (I’m still new to some methods of consuming marijuana). Truly exceptional space, service and prices. I will be back and bring friends. - Google Reviews
I wanted to rate the place with the greatest customer service I've ever seen. The people that work for INSA are always the most respectful and courteous. I look forward just to seeing them each time! I clicked 5 stars probably a hundred times, I wanted to explain, haha. - Facebook
The INSA staff are friendly and genuine. Making me comfortable from the moment I walk in the door. Meredith is an amazing consultant! She always greets me by name and is very knowledgeable. She strives to give me the best products that cater to my needs. It's never a dull experience with her. She's truly a pleasure to work with. - Google Reviews
I've been to INSA three or four times now, and every time has been great. Friendly, knowledgeable staff, and a great exchange policy for when something just doesn't work for you. Good selection and great pricing. Great place all around.
This place is AWESOME. And such a great deal! I absolutely love their disposable distillate pens!! The girl with the tattoos was extremely knowledgeable and friendly. Would recommend everyone stop and check them out!! - Google Reviews
The staff there were great! They were very welcoming and helpful. The prices and selection of flower can't be beat! Definitely the place to go for all your medical marijuana needs! - Google Reviews
Excellent selection of products, convenient location, and friendly staff. Wide range of medical products that do actually help my conditions immensely. I go on a weekly basis and there is usually a promotion for those $$$ minded people. - Google Reviews
INSA is a welcome sight to Western MA. The locally made edibles are my favorite, and the pricing on the distillate cartridges blow the competition out of the water! They have great deals on ground flower and they run special deals often. - Google Reviews
Love this place its easy to find easy to get to. Great friendly staff always! and the berry tea is amazing. 5+ stars for having a 5% cash back on 100$ or more plus 20% off on your first order and a refer a friend program that gives a friend 20% and you a 50$ credit. Cant go wrong here! - Google Reviews
They have a fantastic set up with very smooth transitions! The staff can always answer my questions and are knowledgeable. The best thing about INSA, that stands out from other dispensaries I’ve been too, they are very oriented towards terpenes; which is a huge positive for me. - Google Reviews
Professional, their super knowledgeable staff is very helpful and accommodating. Top notch products on par with what you would find in some of the facilities out west! - Google Reviews
I just visited the INSA Springfield location for the first time yesterday, and it was above and beyond what I expected! They have a fantastic selection of flower, fantastic edibles, and an incredible staff and customer service. The store setting itself, the decoration and display were all clean, bright, and artistic. Getting registered for the first time was a simple, fast and painless process, and the location is both safe and open, while still feeling quiet and private. I would highly recommend checking them out, and I'll be going back soon myself! - Google Reviews
INSA has everything you need when looking for your dispensary of choice such as, a very low key location and a great atmosphere that keeps you coming back for more. The inside is kept very neat and the artwork is fantastic! The graffiti on the wall is a nice touch, it gives it that city effect. The employees really put the icing on the cake making you feel as if you’re the only patient in the room, and everyone had a smile on their face. The woman who had helped me (Meredith, I believe?) was very helpful with her knowledge about what remedies work the best for my situation. She had an educated answer for every question! I will definitely be back in the future!!! - Google Reviews
I don't go in here, I provide transportation to someone else that does, and he's always talking about how nice they are and how much he enjoys the good people and conversations he has when he's there. He likes that they treat him so personally and refer to him by his first name. - Google Reviews
I have been shopping at INSA Easthampton and can attest, after sampling almost every other establishment in MA, that INSA is the best on many levels: you have the best price in the state on cartridges, with very fine quality; your selection of flower is good and coming along; your staff is both friendly and non authoritative, leaving the "pot snobbery" at the door, some are quite knowledgeable. Overall, the entire scene is finally as it should be, much different, in degrees, from the others.
Thankfully we finally have a second local dispensary option, so I welcome you to Western MA. Keep up the good work. Really nice and knowledgeable staff, along with a pretty sweet selection of flower strains to choose from, among other things. - Google Reviews
When my friend and I came, we noted that it was like entering a high-end jewelry store or makeup counter. I love how your flower was already pre-packaged and ready to go. We also loved how the flower was labeled so you know what symptoms each strain treated. I also like how you didn't take out a whole container for the "sniff test." All in all, I give your dispensary a 10 out of 10. You guys rock! Your staff is top notch, very educated on the product, just a nice group of people! - Patient Survey
INSA is the most up front and friendly. Kate is the best. Thank You. Great Picks . Definitely helped my pain. - weedmaps
GREAT EXPERIENCE! Super helpful and informative. - Google Reviews