See what our patients have to say about...
Great staff, wonderful product. Took time to explain everything to me and really made me feel comfortable asking questions about things I didn’t know (I’m still new to some methods of consuming marijuana). Truly exceptional space, service and prices. I will be back and bring friends. - Google Reviews
I wanted to rate the place with the greatest customer service I've ever seen. The people that work for INSA are always the most respectful and courteous. I look forward just to seeing them each time! I clicked 5 stars probably a hundred times, I wanted to explain, haha. - Facebook
The INSA staff are friendly and genuine. Making me comfortable from the moment I walk in the door. Meredith is an amazing consultant! She always greets me by name and is very knowledgeable. She strives to give me the best products that cater to my needs. It's never a dull experience with her. She's truly a pleasure to work with. - Google Reviews
I've been to INSA three or four times now, and every time has been great. Friendly, knowledgeable staff, and a great exchange policy for when something just doesn't work for you. Good selection and great pricing. Great place all around.
They have a fantastic set up with very smooth transitions! The staff can always answer my questions and are knowledgeable. The best thing about INSA, that stands out from other dispensaries I’ve been too, they are very oriented towards terpenes; which is a huge positive for me. - Google Reviews
The quality and care that INSA (Indica Sativa) offers is leaps and bounds from what I expected on launch. They have thoroughly listened to customer feedback and always do their best to remedy any issue you may be having. As someone who has been going to the dispensary in Northampton on a very regular basis since they first opened, I can tell you that INSA has already surpassed what I believe a level of care, quality and compassion not found anywhere else in Western, MA, or for much of the world, for that matter. I have had everything from their brand new all-in-one distillate pens to their flower and I and blown away. I couldn't be happier. Oh, and their prices are awesome - don't forget they just opened! They have an excellent selection of coffee, too. Sugar in the raw, of course. Love the reusable tote bags as well. Save the whales and all that. Do yourself a favor and stop on by, new customers get a discount of 20% on their first order and you also receive periodic text alerts for discounted products. A must for anyone serious about medicinal marijuana. - Google Reviews
Professional, their super knowledgeable staff is very helpful and accommodating. Top notch products on par with what you would find in some of the facilities out west! - Google Reviews
I have been shopping at INSA Easthampton and can attest, after sampling almost every other establishment in MA, that INSA is the best on many levels: you have the best price in the state on cartridges, with very fine quality; your selection of flower is good and coming along; your staff is both friendly and non authoritative, leaving the "pot snobbery" at the door, some are quite knowledgeable. Overall, the entire scene is finally as it should be, much different, in degrees, from the others.
Thankfully we finally have a second local dispensary option, so I welcome you to Western MA. Keep up the good work. Really nice and knowledgeable staff, along with a pretty sweet selection of flower strains to choose from, among other things. - Google Reviews
When my friend and I came, we noted that it was like entering a high-end jewelry store or makeup counter. I love how your flower was already pre-packaged and ready to go. We also loved how the flower was labeled so you know what symptoms each strain treated. I also like how you didn't take out a whole container for the "sniff test." All in all, I give your dispensary a 10 out of 10. You guys rock! Your staff is top notch, very educated on the product, just a nice group of people! - Patient Survey
INSA is the most up front and friendly. Kate is the best. Thank You. Great Picks . Definitely helped my pain. - weedmaps
GREAT EXPERIENCE! Super helpful and informative. - Google Reviews